Recently, I was reminded of the conviction of quality as I worked on a somewhat involved presentation that brought audio, video and graphics together... it was not a difficult exercise but it was laborious and at times a little "mind numbing."
The presentation was spot on and was looking good until it was pointed out that one of the graphics had an indentation error; an error I might add that had escaped notice in earlier iterations. An error not easily fixed, that would involve three hours of deconstruction, and offer up mind numbing re-editing - An error that no one would notice, and even if they did, at no level did it impacted the message.
And so entered my veiled rationalizations.
Qual·i·ty (ˈkwä-lə-tē) is one of those words that offers two meanings where one is reflective and entwined with the other: a characteristic or feature that someone or something has and a high level of value or excellence - Inevitably leading you to ask the question, "Is my character one of excellence?"
As I worked through my small presentation issue, a number of aspects with quality came to the forefront for me -
- Excellence is something you are forever striving for and there is an understanding that you will become better with time, experience, and continued input.
- Mistakes will be made, and we inherently know that something can always be done better; if however you can look yourself in the mirror with the knowledge you did your best, then improvement is for another day.
- If you find a mistake you need to fix it as quickly as you can; a knowable mistake is not reflective of quality.
- Mistakes lead to improvement, so learn from them, don't make them again, and move on.
In the end, I grumbled a little bit and then spent three hours of deconstruction and mind numbing re-editing to fix the indentation error. For me, it reinforced my conviction of quality, and as you may suspect, it made for an even better presentation.
In the end, the small indentation error did matter, and I am better for it.